OUR MISSION AND GUIDING PRINCIPLES
Our Mission is to provide superior customer service and satisfaction so that we are the First Choice of every customer for delivering steel products and services.
We exist to prolong and strengthen the Spirit of Family business so that everyone involved has opportunities to develop a significant commitment to the well-being of the organization and each other.
Throughout this web site, we emphasize Product selection, Processing capability and superior Performance. While these are all vital to our success, our most important asset is our People. Our employees are our biggest investment, a source of pride, and a chief reason our customers choose to do business with Benjamin Steel.
We hire good people, provide appropriate training and reward them for performance. We also emphasize a set of principles to help them succeed in their jobs and serve our customers well:
- Have a Positive Attitude
- Be Respectful of Others
- Learn from Mistakes
- Be Relentless in Delivering Superior Customer Service
- Understand the Benjamin Steel Formula for Success
- Value the Advantages of a Family Business
- Be Dedicated to Learning, Accomplishing Goals, and Working as a Team
Throughout this web site, we emphasize Product selection, Processing capability and superior Performance. While these are all vital to our success, our most important asset is our People. Our employees are our biggest investment, a source of pride, and a chief reason our customers choose to do business with Benjamin Steel.
We hire good people, provide appropriate training and reward them for performance. We also emphasize a set of principles to help them succeed in their jobs and serve our customers well:
- Have a Positive Attitude
- Be Respectful of Others
- Learn from Mistakes
- Be Relentless in Delivering Superior Customer Service
- Understand the Benjamin Steel Formula for Success
- Value the Advantages of a Family Business
- Be Dedicated to Learning, Accomplishing Goals, and Working as a Team
